Reports to: At Your Service Contact Centre Team Manager
Our customer service team members come from a variety of backgrounds, with different levels of experience, so never assume you are not what we need. If you are the sort of person who loves fixing a problem, can be empathetic, thrives in delivering customer excellence coupled with a genuine sense of humour then a career at Addison Lee awaits for you.
Main Duties
Deal with any issues or queries in a clear and professional manner.
The job is located at the company’s Contact Centre operation in Peterborough.
The jobholder will at all times:
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.
Addison Lee has been awarded the disability symbol, made up of two ticks, as we have made commitments to employ, keep and develop the abilities of disabled staff.
Applications via email must state the word DISAB in the subject line if the candidate is disabled, in order that the CV is checked against minimum criteria.